Last Updated: October 1, 2025
This Privacy Policy describes how Chay Samosa ("we," "us," or "our") collects, uses, and shares your personal information when you use our mobile application (the "App").
1. Information We Collect
1.1 Information You Provide to Us
- Account Information: Name, email address, phone number, profile picture
- User Content: Messages, photos, videos, and other content you create or share through the App
- Profile Information: Bio, preferences, and settings
- Communications: Information you provide when you contact us for support
1.2 Information Automatically Collected
- Device Information: Device type, operating system, unique device identifiers, mobile network information
- Usage Information: App features used, time spent on the App, interaction with other users
- Location Information: Precise or approximate location data (with your permission)
2. How We Use Your Information
We use the collected information for the following purposes:
- Provide and Maintain Services: To operate, maintain, and improve the App
- Account Management: To create and manage your account
- Communications: To send you messages, notifications, and updates
- Personalization: To personalize your experience and provide relevant content
- Security: To protect against fraud, abuse, and security risks
- Legal Compliance: To comply with legal obligations and enforce our terms
- Customer Support: To respond to your requests and provide support
3. How We Share Your Information
We may share your information in the following circumstances:
- With Other Users: Content you share publicly or with specific users through the App
- Service Providers: Third-party vendors who perform services on our behalf (hosting, analytics, customer support)
- Authentication Services: Google, Apple, or other authentication providers
- Analytics Services: Firebase Analytics, Google Analytics for app performance monitoring
- Legal Requirements: When required by law, court order, or governmental authority
- With Your Consent: When you explicitly agree to share information
We do not sell your personal information to third parties.
4. Third-Party Services
Our App integrates with the following third-party services:
- Firebase (Google): Authentication, database, storage, analytics, and cloud messaging
- Google Maps: Location services and mapping functionality
- Cloud Storage: For storing media and user content
These services have their own privacy policies governing their use of your information. We encourage you to review their privacy policies.
5. Location Information
We collect and use location information to provide location-based features such as:
- Finding nearby users or events
- Location tagging in posts
- Location-based recommendations
You can control location permissions through your device settings. Disabling location services may limit certain App features.
6. Data Retention
We retain your personal information for as long as necessary to:
- Provide you with our services
- Comply with legal obligations
- Resolve disputes and enforce agreements
When you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal purposes.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure authentication mechanisms
- Regular security assessments
- Access controls and monitoring
However, no method of transmission or storage is 100% secure. We cannot guarantee absolute security.
8. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct your personal information
- Deletion: Request deletion of your account and personal information
- Opt-Out: Opt out of marketing communications
- Data Portability: Receive your data in a structured format
- Withdraw Consent: Withdraw consent for data processing
To exercise these rights, please contact us at support@chaysamosa.com or use the in-app privacy settings.
9. Children's Privacy
Our App is not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete such information.
10. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Maintain user sessions
- Analyze app usage and performance
- Personalize content and advertisements
You can control cookies through your device settings, though this may affect certain App features.
12. Push Notifications
We may send you push notifications to provide updates, messages, and other relevant information. You can disable push notifications through your device settings at any time.
13. California Privacy Rights
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected, used, and shared
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising your rights
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in the App
- Sending a notification through the App or email
- Updating the "Last Updated" date
Your continued use of the App after changes are made constitutes acceptance of the updated Privacy Policy.
15. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: support@chaysamosa.com
App: Use the in-app support feature in Settings > Help & Support
16. Consent
By using our App, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.